GENERAL TERMS AND CONDITIONS


1. MONEY AND ACCEPTANCE OF THESE CONDITIONS.
The present terms and conditions apply to all agreements between Tanjo Commv and its clients, insofar as they do not deviate from special terms and conditions or agreements. Our general and special terms and conditions of sale and delivery are regarded as accepted by our customer, even if they conflict with his own general or special terms and conditions of purchase. The latter only bind us if we have expressly accepted them in writing. Under no circumstances can our agreement be inferred from the fact that we would have accepted the trade agreement without protesting against the provisions referring to the customer's general or special terms and conditions or other similar provisions.

2. PROPOSALS AND ORDERS
All our proposals and price lists are free of charge and are for information purposes only, so they do not connect us in any way. Also the prices on the Tanjo CV website are not valid as an offer. Our prices are subject to change without notice. Tanjo CV reserves the right to adjust the sales prices for the delivery of the goods at any time in function of changes in costs or exchange rate fluctuations of the foreign currency; this right remains valid if the order confirmation of Tanjo CV. states a different sales price. If applicable, the client reserves the right to cancel the order at the new price within 3 days after notification of the order. Tanjo CV. cannot be held liable for the non-execution of an order as a result of force majeure, such as stock reduction, removal of goods as a result of accidents, strikes, fire, flooding, etc. This summary is not exhaustive. Tanjo CV. is not obliged to prove the unforeseen nature of the circumstance constituting force majeure.
When placing an order with Tanjo CV. the client must identify himself by means of an identification provided by Tanjo CV. which consists of a (combination of) client name, client number and other forms of Identification, including a password or other code (hereinafter referred to as "Client Identification"). An order that is placed electronically and in which the customer identification is stated or used, has the same binding value as an order signed by the customer. Tanjo CV. cannot guarantee the security of the internet and the possibility of intercepting or disrupting data sent by the customer using the correct customer identification and can in no way be held liable by the customer. Tanjo CV. has the right to fully assume that the information relating to the order, in terms of content and form received from the customer, is the correct information. The customer is solely responsible for the use and confidentiality of the customer identification assigned by Tanjo CV. In the event of loss or misuse of the Client identification as a result of which Tanjo CV Damage, the Client must compensate Tanjo CV for this damage.


3. Delivery terms are provided for information purposes only and are therefore not binding. Delays in delivery can under no circumstances give rise to a fine, compensation or termination of the agreement.
Deviation from the above is only possible by means of an explicit and written agreement between the parties.
We reserve the right to make partial deliveries, which partial sales take place. The partial delivery of an order cannot be a reason to refuse to pay for the delivered goods.

4.The delivered goods remain the property of Tanjo CV. until full payment of the principal sum, costs, interest and, if applicable, compensation. In particular, the client will not be able to transfer or pledge his property or to transfer or pledge to his property with any security or privilege.

5.
In case of damage, incompleteness, error or any other obvious defect, the customer is obliged to refuse the goods or to accept them only under written reservation. Any complaint regarding the delivered goods must be notified to us within five days of receipt, stating the invoice number or, failing that, the consignment note. After the expiry of this period, the complaint will no longer be dealt with. Any return of goods will only take place after prior confirmation from Tanjo CV. A condition for this, however, is that the purchase of the goods in question has taken place within 10 days before the return shipment. During this period of 10 days, the goods must be delivered to Tanjo CV. Only goods in unopened and undamaged condition can be returned in their original packaging. The client bears all responsibility and risk with regard to the products within the framework of the return shipment. Except in the case of a clear fault on the part of Tanjo CV, the return costs are for the account of the customer and Tanjo CV has the right to charge the customer a resupply and handling fee of at least 10% of the purchased goods. In the event of a dispute about the delivery, in the event of non-delivery, incomplete delivery, etc., the customer has the right to request proof of delivery (POD, Proof of Delivery) within 2 (two) months after the order confirmation. After expiry of this period, the actual delivery of the goods can no longer be questioned. Any complaint regarding our invoices must be communicated to us within 10 days after receipt. Failure to do so will be considered as accepted without any reservation. A complaint cannot justify a suspension of payment.

6. WARRANTY
Tanjo CV is in any case not obliged to pay the client or to pay compensation to third parties if the goods have not been used in accordance with their destination or if the damage is the result of a fault or negligence on the part of the client.

7. TERMS OF PAYMENT
Any order placed by the customer is irrevocable, regardless of whether or not an advance payment has been made. The advance paid by the customer will be deducted from the price of the order. All our invoices are payable at our registered office, in cash, net and without discount or 30 days after delivery for the customers. In the event of delay or delay, a charge of 13% on an annual basis, as well as a lump sum equal to 15% of the invoice amount, shall be due by operation of law and without notice of default, without this compensation being less than 123.95 euros. The non-payment on the due date of a single invoice, the protest of a bill of exchange (even if it has not been accepted), any request for conciliation, in court or in court, any request for payment, even if not official, or any other fact demonstrating the customer's ability to pay, the balance due of all other invoices, even those not yet due, shall be due immediately and without notice of default. In addition, Tanjo CV reserves the right to suspend all deliveries without prior notice. In the event of unilateral termination of the agreement by the client, he will pay compensation of at least 30% of the total price. A higher compensation may be demanded if the damage exceeds 30%.

8.
Without prejudice to its right to compensation, Tanjo CV reserves the right to terminate or cancel this contract at any time without notice or compensation, in the event of non-payment on the due date of a single invoice, the protest of a bill of exchange (even if this is not accepted), a request for concordance, in court or in chambers, a request for payment, not even official, or any other fact proving the client's ability to pay.

9. 
customer undertakes to comply with the legal terms and conditions of export control imposed by the United States, as well as the relevant laws of the European Union and its Member States. If certain goods are exported outside the European Union, the customer is obligated to obtain written consent from the manufacturer prior to sale. In case of violation of this clause, the customer will reimburse Tanjo CV. for consequential damages, costs and expenses.